Disappointed

hotteee
05.19.25 5:24 AM

I recently purchased a pair of Diane Gilman jeans, whose jeans I have been wearing for several years. This pair thread imbedded in the zipper that made it extremely difficult to close the zipper and was very difficult to remove. Also, the stitching was so sloppy and frayed on the inside! So saddened, as I have enjoyed this brand for so long.

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- hsn_timo
- Moderator
- 05.21.25 8:48 PM
@bootcrazy

We would like to let you know that we are very sorry about the condition of your item. We always hope that you have a great experience. We are here to help. Please email us with your order number and inform us if you would prefer an exchange if the item were in stock or a refund.
HSNSocialCare@hsn.com
- hsn_timo
- Moderator
- 05.21.25 8:38 PM
@hotteee

We are very sorry there is a problem with your order for the DG2 New Classic Stretch Denim Sequin Hem Skinny Jean MIDTONE SIZE 4. That is not the experience we want you to have with HSN. We are here to help. We still have this item in stock. Would you like to return the item for a refund, or would you like to exchange it? If you choose to exchange it, do you need the return label? Furthermore, we have passed your feedback along.
- BootCrazy
- 05.21.25 6:33 PM
I have the frayed problem with the button holes .love my jean jacket except for that problem,Not a nice detail .