Samurai smoke detector recall
The recall involves Samurai-branded white-and-silver plastic mini smoke alarms, model number SM1, which is indicated on the packaging. 2.5 x 2.5 x 2.5 inches. Failure to work.
-
I have the affected smoke detectors. I have taken the pictures, but I don’t know how to get the pictures to your website Samuraibrands.
Any help that you can given me would be appreciated.
RosemaryRisley9@gmail.com -
Just an FYI, They send you replacements that are nothing like what was purchased and will not refund the customer. HSN says to contact Samurai and the email bounces back. No way to contact them They sell 300,000 + of these and there is an issue and HSN Ghosts you and will not stand by what they sell. I think its a sin to treat customer this way. I am so done with HSN.
Have never been treated so poorly.I have a call into Management to see if they will do anything. Will update.
-
@hsn_kymberlie, thank you. I had not purchased these but saw the recall and just wanted to put the word out there.
-
Moderator- 1 month ago
Hi MaryMary1969, you’ll locate Important Information at the very bottom of HSN.com, Tap on Recall Information to find the Samurai Mini Smoke Alarm listing highlighted in blue to review your next steps. Please, follow the instruction included there. You can also contact Three61 via email at recall@samuraibrands.com, or online at http://www.samuraibrands.com/recall or http://www.samuraibrands.com and click the recall banner on the top of the page for more information. I hope this is helpful.
Conversation Info
Posted in Electronics
5 Replies
6 days ago
4 Participants