Missing EcoFlow charging power cords.

jessedabodee1
2 months ago

bottom cords on image is what was missing from one of the units I purchased. Top cords is what I was sent after originally reporting the missing pieces from my order received.

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- hsn_kymberlie
- Moderator
- 1 month ago
Hi @jessedabodee1. I’m very sorry to hear that your order arrived incomplete and without the power cords needed to operate it. After reviewing your order, I can see that a return has already been initiated.

Please let us know if you have any questions or need further assistance. We truly appreciate you making us aware—it helps us continue to improve. For faster support here in the Community, we recommend posting in the Customer Service forum, as it’s monitored more frequently than other forums.