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HP laptop computers

  • sah8
  • 08.26.25 3:51 AM

I purchased an HP laptop on 11/27/22. It has already stopped working properly. Cannot type any commands without menus and apps opening up. Multiple browsers open up at will (50-100 within 30 seconds). Tried to reset computer but cannot type in microsoft email address to access microsoft account and registration key because of issues with the keys. Warranty says I have care pack still active for 3 more months…what ever that means. I spent in excess of 10 hours on chat and phone trying to get help to reset but continued to get transferred. Finally, the last 2 people I spoke with decided to tell me that my warranty is expired on all counts even though my warranty record says the care pack expires 11/24/25. I will never purchase another HP product. The guy that HSN has advertising these computers is a .

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    • hsn_timo
    • Moderator
    • 08.26.25 8:36 PM

    @sah8

    We are so sorry about the inconvenience. We would like to check on your order. Please email us with your order number at HSNSocialCare@HSN.com.

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Posted in Electronics

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08.26.25 8:36 PM

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