Flex pay took money off my card immediately and then denied me?

It’s disappointing to hear that your order was canceled and there’s an authorization on your account, @bravowiff. I see that we’ve sent an electronic request to your financial institution regarding the authorization. The time frame as to when the funds become available is dependent upon your financial institution’s release of funds policy.

I really am sorry for this delayed response and that your funds were tied up, @hetsy87. I took a look and see that our system had sent an electronic request to your financial institution regarding the authorization.

I had this happen just now as well have you gotten an update? I can’t do anything at the moment because of the time. Customer service is closed 😩