Worst Customer Service

Never in my life have I used home shopping Network… I’m one of the nights where I was having trouble sleeping I came across their channel so ..out of boredom..i my watched it. Came across something I wanted so I went online and ordered it. 4 days later they sent me a message saying I need to contact customer service. So I did that and was told it was after hours so I contacted them again the next day. I was told my order was canceled and I needed to contact identity verification center. Now this is going on like 7 Days of them already taking my money and having no resolution to this… I called the number that I was given and was connected to the rudest.. snottiest customer service representative I’ve ever dealt with in my life. She barely let me speak acted like I was a piece of .. and although I respect any company that thoroughly checks identity.. this representative wouldn’t let me speak. I am a DJ for one of the biggest rock stations in Detroit.. I’m pretty well respected.. and I’ve never been treated like that in my life. Not only will I never give this company my business again but I will never recommend this company in that lady that decided to take her attitude out on me because she clearly has a miserable life and likes to make other people feel like they are nothing.. she obviously has low self-esteem and it must make her feel good to put other people down so she can feel good about herself. And to her I say I hope life gets better for you. I hope one day you’re humbled and treat somebody the way they deserve to be treated because it doesn’t matter what you do for a living everybody deserves to be treated with respect until you are given a reason to treat them otherwise. This lady condemned as guilty before letting me talk or answer any questions and.. what a miserable lady. To HSN you should really get better employees that treat your customers or potential customers with the level of respect they deserve. I will never recommend this company and I will never use them in the future. I may be just one customer but I’m a customer that has a very large platform to make sure people know that this is how you get treated if you get the wrong employee.. but upon reading a lot of the comments this happens pretty often. So keep your product keep and give me my refund back because I will never buy anything from this company again. Thanks and as a side note to the lady that treated me like I was the on the bottom of her shoe .. God bless you I hope life is more kind to you so you learn to treat others more kind.