won't let me check out with paypal.
A few days ago I had to merge my accounts apparently I had another from years ago. Ever since I merged something strange is happening. When I go to checkout when I select checkout with paypal I get an error. But if I do normal checkout it’ll let me pay with paypal.
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Hi, @backlash796. I’m sorry you’re having trouble checking out with PayPal since your account was merged. When your accounts are merged and the PayPal account is involved, the link to your PayPal account will break and will no longer work. You would need to contact PayPal and ask them to remove the “billing agreement id”, which takes a few days. Once it is removed, we can purge it from our systems, and you can then re add it. I understand that is frustrating, but regretfully that is how PayPal has it set up.
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Posted in Customer Service
2 Replies
05.31.24 8:17 PM
2 Participants