Why were my orders canceled?
On 1/3/25, I placed 2 orders for Blush Lips Scrub. Today I see that both orders have been canceled. What happened to my orders?
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Did your payments go through? I would do a live chat with customer service and have them look into your account / order for you. That’s very odd.
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I appreciate the suggestion, Rachel. But other orders have been accepted, and they weren’t cancelled. I will call Customer Service as they haven’t responded to my question here.
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Moderator- 2 weeks ago
I apologize for the unexpected cancellation of your recent orders, @ebony46. Unfortunately, the vendor encountered issues that prevented them from fulfilling your requests. To make up for the inconvenience and ensure you have a positive experience moving forward, I have added $10 in Spendable Ka$h to your account. You can use this amount on any future order within the next 60 days, giving you the opportunity to shop for items you may have been interested in. Thank you for your understanding!
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2 weeks ago
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