Where do I find my account number on the HSN website?

afoolsparadise
01.06.20 11:00 PM

I need my account number to send a customer service email. I can’t seem to find it anywhere!

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- HSN_Ryan
- Moderator
- 01.07.20 12:56 PM
Sorry to see this, @afoolsparadise. I can’t share this info with you in the community but it should be on your packing slip. They should be able to locate your account with the phone number you used to place your order. I can also help. What are you reaching out to customer service for?
- jsal5
  
  07.13.20 9:12 AM
  
  check return status
- HSN_Ryan
  
  Moderator
  
  07.13.20 11:45 AM
  
  @jsal5, I don’t see that we’ve received this item back yet. Do you have the return tracking number?
- afoolsparadise
  
  07.13.20 6:07 PM
  
  What return are you referring to? I requested no return.
- HSN_Ryan
  
  Moderator
  
  07.13.20 6:20 PM
  
  @afoolsparadise, jsal5 asked me to check his return status. That’s what I was referring to with my comment today. Please let me know if you need any further assistance.
- afoolsparadise
- 01.11.20 12:36 AM
I was charged more than you said I would be on the initial charge and it is not reflected in the ‘payments made’ page. I have also emailed you about this issue several times, with no response.

Order#: 162*******
Order#: 162*******

This what I have been charged so far:

11/26 44.89
11/27 48.66
11/27 16.98
12/26 29.99
12/27 11.99

Why was I charged so much in November? That is not what I was told I would charged with the representative.

**** Edited By HSN – Removed Personal Information ****
- HSN_Ryan
  
  Moderator
  
  01.12.20 12:56 PM
  
  @afooldparadise, I’m guessing the concern is the $48.66 charge. This is a one-time charge for the three year protection plan for the item. The other charges are for the machine and the stool. Please let me know if you need any further assistance.
- simpsonteam
- 05.01.20 7:13 PM
Just tell us where we can locate the account number on our profile!
- nicknamewwwwwww
  
  07.21.22 11:01 PM
  
  FOR THE LOVE OF GOD!! PLEASE! THIS IS 2022 YALL! And we still can’t email a receipt for return shipping reimbursement?
- unicorn7803
- 12.05.22 8:37 PM
I received an email that states to put in reference number so I could look up the response for opening my HSN credit card but unfortunately the email isn’t coming up