Walking dino toy
I received my package today,it was supposed to have batteries included,I’m sure they are dead because it won’t come on.There was also a sticker on it’s belly from factory that reads world tech toys 07/30/22 I paid regular price. I sure miss the days I could trust HSN.
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I am very sorry that the World Tech Toys Dino World T-Rex Electric Walking Dinosaur, item number, 133-8606, does not turn on. Batteries are not included with this item. I apologize for the inconvenience. It requires 3 AA batteries. We still have the item in stock. Would you prefer to set up an exchange or would you like to return it for a refund? If so, would you prefer a return label by mail or email?
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I sent photos of the toy in box,clearly stating batteries Included.
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It just doesn’t mention they been installed for 3 years. Have a nice day hsn_timo.
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We are so sorry that the item did not meet your expectations. Thank you for sending an email with the picture. As stated in the email, we applied $5 Spendable Kash to your account to make up for the inconvenience. It can be used immediately and will expire in 60 days from the date of issue. Please let us know if there is anything else can do for you.
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Posted in Customer Service
5 Replies
05.30.25 12:35 AM
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