Video Presentaion

ladiebiker
11.09.24 7:25 PM

Please ask the Tech folks to bring back our Ability to watch the items Presented Video . I am so Unhappy with the only choice currently, too only see everything on HSN by leaving the site and checking YOUTUBE . The Holidays are here . I can’t watch Live 24 hours a day . My third time asking . Thanks in advance

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- MaryMary1969
- 11.19.24 10:59 PM
@ladiebiker, I think it’s an HSN issue. I’m on an iPad and can’t watch some of the videos in Safari but can watch them in Google Chrome.
- ladiebiker
- 11.17.24 9:41 PM
hsn_lynne Thank you for responding . Not happy , but i Have my answer .
- hsn_lynne
- Moderator
- 11.17.24 6:50 PM
We’re sorry you’re not able to view the video. We leverage a YouTube video player for product videos and some customers may receive a message to “Sign in to confirm you’re not a bot” when trying to watch videos on HSN.com. This is a recent change by YouTube in an attempt to reduce bot traffic by blocking IP addresses. Unfortunately, at this time we are unable to resolve the issue.

We’re happy to answer any product questions you may have.