Vendors who don't accept EASY RETURNS
which means we pay the full cost of return shipping as well as shipping when we buy. This should be made clear in the item description that there are NO Easy Returns because unless I call, I can’t find anything about returns but the hosts are telling us “just send it back if you don’t like it”. Then that should finish up with “but return shipping is about $20 depending on the item.
I’ve been with HSN for 25 years but I buy less and less from them and this shipping policy is one of the main reasons. I can get free shipping and free returns elsewhere.
Full disclosure HSN on the return shipping.
Posted in Customer Service
11.05.23 3:11 PM