Unable to purchase
Hello, I’ve been trying to place orders & continue to receive messages I wasn’t able to & to call customer service. Oddly, I continue to receive text messages about HSN specials! What’s the point if I can’t buy?!
-
i never received a letter stating that i have to many returns. if the letter was sent i did knot receive it. when i made my orders they stated if for any reason i could return item i 30 days.it does say i have a limit for returns. if this is the policy i am unaware of it. so can you please reopen my account and i will be make sure that i only order thing i want and limit my returns.
-
Moderator- 3 weeks ago
I am very sorry that your account was closed. To get further assistance with the matter you would have to contact our customer account team.
Email: CACorrespondence@hsn.net
Mail: Attention – Customer Accounts
PO Box 9090, Clearwater FL 33758
-
-
i never received a letter stating that i have to many returns. if letter was sent i did knot receive it. when i made my orders they state if for any reason i could return item in 30days.it does knot i have a limit for returns. if this is your policy i am unaware of it. SO can you please reopen my account, and i will be careful about i order and about mt returns.
-
- Moderator
- 05.06.24 9:44 PM
I apologize for any inconvenience caused. HSN has reviewed your account based on certain performance criteria and found that the transaction history does not meet those standards. Consequently, your account has been closed. If you think that this action was taken in error, please contact our Customer Accounts team for further assistance.
Email: CACorrespondence@hsn.net
Mail: Attention – Customer Accounts
PO Box 9090, Clearwater FL 33758
Conversation Info
Posted in Customer Service
5 Replies
3 weeks ago
4 Participants