Trivia Questions

OODIEBOM
03.13.21 1:54 AM

The question pertaining to which sport is used in spring training was again replayed tonight. Those that answered the question from last week were given 0 points with the correct response. I agree with the players that points should be given when answered correctly no matter when the question comes up. It is also not right to keep asking the same one over and over again. It is also not good customer service not to hear from the Arcade people as to what is going on with the games as well as Trivia. The lack of communication does not help with the situation.

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- HSN_Angela
- Moderator
- 03.13.21 2:18 AM
I’m sorry, @oodiebom, this was just brought to our attention and it has been escalated. Rest assured, we’ll do our best to get the question updated and will review what options are available for those who already entered. Once we have an update, we’ll let you know!
- OODIEBOM
  
  03.13.21 2:39 AM
  
  Thanks Angela. This question was asked @ 8:30pm again @ 9pm and @ 9:30pm.
- happydragon
  
  03.13.21 2:41 AM
  
  HSN_ANGELA,
  
  Oodiebom is speaking for every one of us over at the trivia thread.
  
  Speaking for myself, How does this keep happening? Is there not a test of the system that could be done every Friday morning in preparation for Friday night?
- happydragon
  
  03.13.21 2:44 AM
  
  Also, we have now lost 600 points due to the same question being asked every half hour. Can you please come up with a remedy for this?
- Myra1
- 03.13.21 2:23 AM
Thanks OODIEBOM, you’re the bestest of the BEST!
- RosaTowwen
- 03.13.21 3:13 AM
Thanks Angela for responding. We like coming here on Fridays, and while we chat and share amongst ourselves, we still need trivia as a “thread” to keep us coming back. Thanks for your attention to this matter.
I would like to add that many of us, if not all, are avid shoppers on HSN, and that many dollars have been spent while playing Arcade games, so I hope the Trivia is not seen as trivial.
- HSN_Angela
- Moderator
- 03.13.21 5:35 AM
We truly appreciate your diligence and apologize for any needless frustration this has caused. Though we’ve had some setbacks, I can assure you that we are working to fix this and the other issues you’ve shared with us. We are here for you and hope that you enjoy the time you spend with us. Your feedback helps us to build a better community.

I’m so sorry that more was not done tonight, but please know, we are working to smooth out these ruffles. Please continue to share your concerns with us and we will do our best to get them fixed.