Top cloth handle nearly torn off

heartsong79
05.28.25 12:26 AM

We just came back from the second trip with my husbands SAM Samantha brown 30” spinner.
A baggage handler nearly tore the top fabric handle off of the suitcase. Is there anywhere I. An get this repaired?
I love this luggage but the previous one just like it that I bought my husband has a rip in the seam that is almost better than the handle being torn

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- hsn_joel
- Moderator
- 05.28.25 3:43 AM
Hi @heartsong79

I’m sorry to hear this happened to your SB spinner! Her luggage does come with a 5-year limited warranty. Please visit this link to get that process started: http://www.24-7international.com/warranty

They do require a copy of the receipt, so I’ve located the order for the 30″ spinner (May 2024) and emailed you a copy. It should arrive in your inbox shortly.

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05.28.25 3:43 AM

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