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Still processing

  • ripperroo0786
  • 03.23.20 2:15 PM

Hi there! My order still says its processing even though it is supposed to be delivered tomorrow as I paid for expedited shipping. Is it because I ordered on a Sunday?

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    • HSN_Ryan
    • Moderator
    • 03.23.20 3:26 PM

    @ripperroo0786, orders shipped with this type of shipping method may not have any tracking info available until the item is delivered. Please let us know if you do not receive your order by the end of day tomorrow.

    • kc0812
    • 03.25.20 5:05 AM

    Same here! I ordered a package this weekend, paid extra for expedited shipping. It was estimated to be delivered today and it never came. The order just says packaging as it’s status. The item is now sold out and I’m looking for a clear answer and update on when it will be delivered.
    I wish someone from HSN could simply confirm that the package is truly coming?

      • HSN_Ryan
      • Moderator
      • 03.25.20 1:07 PM

      @kc0812, according to the tracking info provided by UPS, your order is being delivered today.

    • chamcham
    • 04.15.20 1:48 AM

    I ordered mine on Friday, now it is Tuesday, technically the 3rd business day, and it is still showing packaging. Is packaging just the default for “not delivered” or will it actually change to shipped and send me tracking information? I don’t remember it taking this long the last time I bought from HSN.

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Posted in Customer Service

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04.15.20 1:48 AM

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