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Spontaneous Cancelled Order
My 8/1 order for CC Bear kit was canceled with in the last 24 hrs. Yesterday it was on “Extended Delivery” & today said I cancelled it. I didn’t cancel it. I even checked my auto ship records to ensure I didn’t cancel the order.
That still shows “Recieve.” What’s up???
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I’m truly sorry that your order was canceled, @shawpack! While I am unable to reopen it through the Community, we might be able to do this directly at 800-933-2887. Please give us a call to see if the order can be reopened. Rest assured, we’ll be happy to see what other options are available as well.
Conversation Info
Posted in Customer Service
2 Replies
08.11.22 4:16 AM
2 Participants