Spendable Cash Credit after 2/20/2020?

Travel_Diva
02.25.20 2:09 AM

Is spendable cash credit on returns going away after February 29?

†If you use your HSN Card for a qualifying VIP Easy Return purchase now through 2/29/2020 and decide to return that product under HSN’s return policy, (using the easy return label provided with your packing slip), $5 will be credited to your account as Spendable Ka$h that you can use on your next purchase at HSN. HSN Spendable KA$H is only valid for purchases from HSN, is not redeemable for cash, and may not be used to purchase gift cards or wine/alcohol, or to pay for charitable contributions. This Spendable Ka$h will be automatically loaded into your HSN account within [1] day after your return is processed and will be available for you to use at HSN for [90] days after that time. VIP Easy Return Ka$h benefit is limited to 6 times per calendar year. It will be applied to the first 6 returns of the calendar year, in which an Easy Return label was used. Spendable Ka$h under this offer will expire if not used by or before the end of those [90] days. Not eligible if shipped to any location outside the contiguous United States.

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- jazzy333
- 02.25.20 1:18 PM
I hope not
- HSN_Krissy
- Moderator
- 02.25.20 7:41 PM
Hi @travel_diva, I haven’t heard anything about the VIP Easy Return Spendable Ka$h program being discontinued. Do you mind sharing where you got that from?
- Travel_Diva
- 02.26.20 12:45 AM
Hi Krissy,

It is from an email I received from “HSN Card Services <cardholder@e.synchronyfinancial.com>”
on February 24th.

Perhaps someone at HSN could clarify this with HSN Card Services/Synchrony.

Thank you.
- HSN_Krissy
  
  Moderator
  
  02.26.20 1:40 PM
  
  Thank you @travel_diva! I’ll skim the Community to see if there are any other concerns and pass it along.
- dynac
- 02.29.20 8:12 PM
This message is at the bottom of my Feb 2020 statement.

Cardholder News and Information

VIP Easy Returns will not be available on purchases made after February 29, 2020. In order to receive Spendable Ka$H for qualifying orders made on or prior to February 29, 2020, your return must be processed within 60 days of your purchase. Once the Spendable Ka$H posts to your HSN account, you will have 90 days from issue date to redeem it.
Synchrony Bank may continue to obtain information, including employment and income information from others about you (including requesting reports from consumer reporting agencies and other sources) to review, maintain or collect your account.
The HSN Card is temporarily not being accepted in our HSN Outlet Stores until further notice. The HSN Mastercard® will continue to be accepted. We apologize for any inconvenience this may cause you.