Sitewide 10% off on clearance today not working
The 10% off on clearance today states that the discount will be applied at checkout, which does show that it is being applied at checkout, but then when I check my orders, it doesn’t show up anymore and the original clearance price was charged. Is this a glitch sitewide? If so, all of your customers are seeing the discount at checkout, and then being charged the original clearance price.
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Moderator- 1 week ago
Hi lorabp, I’m so sorry that you are experiencing trouble with our clearance sale. The 10% discount is applied once the item is added into your cart. The discount is working and there have not been any reported issues. I do apologize, I see that the discount did not work on the orders you had placed today. Please call our customer service department at 1-800-284-3900 8am-1am ET. They can assist with correcting this and help place orders to ensure you receive this discount.
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