Shame on HSN
I have a complaint specifically regarding Nakery serum. They promote the product for twenty six dollars and some change(reg 44.00), instinct that this price is good for a single ship or auto ship. however, when I go to the website, the single ship item is twenty six dollars and some change, but if I want to do auto ship, it’s forty four dollars, the regular price. I called customer service because I figured it was a website error and she told me no HSN does that, they don’t offer the same price for a single ship item as they do for an auto ship item!! I called back again because I thought I was given incorrect information.But I get the same answer.Which I think is totally BS! Shame on you HSN. I guess if you’re gonna try and over your customers, you don’t need my money, See ya
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Hi, @milozs! We are very sorry for the disappointment this has caused. We truly value your feedback and have passed this along to leadership in the hope of improving our customer experience.
Please let us know if you need any additional assistance, and we wish you a lovely Sunday.
Conversation Info
Posted in Customer Service
2 Replies
02.15.26 4:20 PM
2 Participants