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Selling items not in stock ?

  • ladiebiker
  • 12.03.19 7:32 PM

Hello .

Please ask the appropriate department to correct Item #123-0325

I receive a robot call stating my item will not ship until Dec 31st ?

I called CS . Agent stated the only color available would be the Red choice . Please look at the item page . At the time I placed my order and currently , all colors show ready for purchase .

The agent basically said HSN waiting on a shipment and to keep my fingers cross ? The robotic call said HSN would cancel if the item fail to arrive after xmas !! Offer me 5 bucks if that happens .

I can’t express how upset and let down I feel . Purchase for my Husband main gift . Very difficult to shop for men , now I may not have anything to give . I purchase my teen daughter the Pro version . I spent a fortune so far with HSN for my X-mas shopping and feel awful at this point . Thank you in advance for reading my long vent. Hope you can Help .

sort replies - newest | oldest
    • HSN_Krissy
    • Moderator
    • 12.04.19 4:56 PM

    I really am sorry that your order was canceled @ladiebiker. It looks like it was because our vendor was unable to fulfill the order.

      • ladiebiker
      • 12.04.19 5:05 PM

      Wow . Thank you Krissy .

    • ladiebiker
    • 12.04.19 4:49 PM

    Can someone please address my case ? I wake up and now my order Cancel after my complaint here .

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Posted in Customer Service

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12.04.19 5:05 PM

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