Samantha brown luggage repair
The retractable handle has a dent and will not go up and down. How do I get it repaired? Is there a replacement handle?
I’m truly sorry that your handle is dented, @stew6170! No worries, I’ve emailed you the order and warranty details. Please be on the lookout for that email. I’m happy to share that there is a 5-year limited warranty for your bag.
Posted in Customer Service
06.02.23 1:08 PM