Rudest person ever today so happy it’s my final payment.
My card had been charged several times because of scammers. Finally called to pay off account. IRS was the one that alerted me about what was going on. Customer service lady. She was very rude She rudely on the HSN side kept saying it’s a yes or no answer ! Just rude. Yes I hop you do tape calls. I’m done
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Moderator- 02.16.24 2:02 AM
I’m terribly sorry for the service you received. After the experience with your account, it certainly was not ideal to feel like your concern was disregarded. Is it possible for you to email us the details of the call, including the date and time? To prevent this type of interaction from continuing, we would like to share your feedback, to provide coaching to the rep. You can email us at: HSNSocialCare@hsn.com.
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02.16.24 2:02 AM
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