returns
I have just gotten 4 items and all I have to return due to shoddy manufacturing of the items. I am very disappointed that I also have to pay for return shipping. cannot even get a return slip to let them know how to refund to me.
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How long should a return take? I took a package to the USPS on 8/18. Thanks
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N/M, received confirmation today.
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I am also having a problem with telephone wait time. Never happened before. Also, I have an item that I need to return, and there is no option listed online to start my return and print a RETURN label. What’s going on?!?
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Moderator- 08.09.25 12:53 AM
We are so sorry you need to return an order and that there was a long hold time. We are here to help. Please email us with your order number at HSNSocialCare@hsn.com.
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- Moderator
- 08.07.25 3:14 AM
I’m so sorry to hear about your experience and truly understand your frustration. We’d like to take a closer look into this for you. When you have a moment, please email the order numbers for all the items you’re trying to return to HSNSocialCare@hsn.com, and our team will be happy to assist you further. Thank you for bringing this to our attention — we’re here to help make it right.
Conversation Info
Posted in Customer Service
6 Replies
09.09.25 9:04 PM
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