Returns
Why does it take forever to get a refund. I have Indigo skinny jeans that I sent back around a month ago. I had ordered a 20T & did an exchange for an 18T. I was so happy I purchased another indigo & a midtone. You must have it by now.
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Moderator- 09.29.24 7:08 PM
I am so sorry for the concern this has caused, @donahda. The USPS package given over to them on 9/5/24 (track # 92023999991057574254411768) with the Indigo 20T jean (purchased 9/5/24) has not yet arrived. I understand there may be delays due to severe weather, so I ask that you give us a bit more time to receive your return. I have noted your order regarding this issue.
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I understand the weather being an issue. I really can’t believe the damage the hurricane caused. I appreciate your prompt answer. I am just hoping it shows before my next billing statement is due. My husband is tired of doing the returns. I am not pressing my luck. I would go if I was able to. I am waiting for a knee replacement.
Conversation Info
Posted in Customer Service
3 Replies
09.29.24 10:06 PM
2 Participants