return

jazzy333
09.23.20 6:21 PM

I received the wrong item in order ********** and would like to send it back. I can’t exchange (sold out) could you please waive the shipping fee. Thank-you

**Edited by HSN: Removed order number to comply with Community Guidelines**

sort replies - newest | oldest

- jazzy333
- 09.23.20 7:04 PM
I’m not sure if I typed the wrong order number because it has been removed from my post. Lets try the item number 669467 it was just delivered yesterday.
- HSN_Krissy
  
  Moderator
  
  09.23.20 7:15 PM
  
  Thank you @jazzy333, it looks like there was a typo in the order number. I was able to waive the fee associated with the return label for the order for you.
- HSN_Krissy
- Moderator
- 09.23.20 6:28 PM
Hi @jazzy333, I’m sorry to hear that you received the wrong item. I pulled up that order number and it shows that this item was already returned and the refund processed. Is there another item that it could be?