
Return refunds never processed without calling
The last 3 items I have returned, I had to call to get my refund. I waited 3 weeks for processing before calling. is this the new norm?
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Hi @bltbery, I am sorry that you’ve had to call to get your refunds processed. We are working to process orders and returns as quickly as we receive them, but there may be times where it may take a little longer than expected. You’re more than welcome to reach out here or email us at HSNSocialCare@hsn.com with the order number and tracking info and we’d be more than happy to assist.
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Posted in Customer Service
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01.02.23 12:52 PM
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