RETURN ALL MY MONEY or fix this!!

mlpgh
09.08.23 2:38 PM

Sadly, ready to erase HSN from my life if I cannot get this fixed!! I have called and done everything else already and no one fixes it. Won’t do all those efforts again, this is it — your turn to fix YOUR error.
I keep getting emails asking for review of items I have purchased. I would be HAPPY to review some of the fine products I have purchased.
BUT when I try to write a review, I keep getting message saying that I CANNOT REVIEW BECAUSE I DID NOT PURCHASE THE ITEM.
SO…. even though I have the items, since HSN INSISTS that I did not purchase them, and keeps annoying me with these requests to review what HSN SAYS I did not purchase, then
HSN SHOULD SEND ME ALL MY MONEY BACK FOR ALL PURCHASES LISTED ON MY ACCOUNT FOR 2023.
I cannot give HSN any more of my valuable time.
PLEASE don’t tell me to call, empty promises do not help at all. Just FIX IT.
~~ disappointed and annyoyed (former?) customer.

sort replies - newest | oldest

- HSN_Angela
- Moderator
- 09.09.23 6:40 PM
I can feel the frustration in your words, @mlpgh! We value your feedback and I would like to help. It sounds like this could be an email address error and I would like to look into this with you further. Please send me the email address used on your account to HSNSocialCare@hsn.com. Rest assured, we’ll find a solution together!
- mlpgh
  
  09.13.23 5:27 PM
  
  I have sent the info YOU requested to the address YOU provided, and it comes back as undeliverable every time.
  Instead of a solution, you are just giving more aggravation.
  Is someone paying you to aggravate me more?
  So mean!
- HSN_Angela
  
  Moderator
  
  09.14.23 7:32 PM
  
  I’m sorry that you had trouble reaching us @mlpgh. I was able to locate your email and sent you a response. I recommend ensuring that you are logged in if you are seeing this message. Items removed from the website will also show this message.