
Request for HSN Management from loyal customer
hello HSN management team,
i’ve been a customer and HSN fan since about 1997 when I immigrated to the USA from Germany. I really enjoy HSN not only because of the wide variety of products but also for the entertainment value, which is provided by some excellent vendors and hosts.
However, some of your hosts really need some reevaluation, job performance reviews and potentially some sort of retraining. there is a lot of constructive feedback in the community “Talk amongst yourselves” section about those unpleasant and questionable hosts, including Marlo Smith, Valerie Stubb, Tina (previously paired with Ty).
it maybe time to replace some of them and we are very happy to see that new faces and personalities are emerging, who can hopefully fill in these spots soon.
Thank you very much for taking the time to reading this honest feedback.
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We’re so glad you’ve been a valued customer with us for so many years, @knarflein! Your feedback is important to us and we value your opinions. Though we are not always able to reply, rest assured, we are watching and do see these suggestions and concerns provided in threads like “Talk Amongst Yourselves.” Your comments and host feedback are reported and we do our best to asses every situation to find a resolution. Please be patient with us and know that we are here for you. Thanks again!
Conversation Info
Posted in Customer Service
2 Replies
03.22.24 7:29 PM
2 Participants