request for customer service

jazzy333
4 weeks ago

Can you credit my order for 5.50 for the shipping please. For some reason this item did not have free shipping, thank u. The order number is [order number removed]. The 5.00 discount applied to it is for a seperate coupon I had.

This topic was modified 3 weeks, 4 days ago by hsn_timo.

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- jazzy333
- 4 weeks ago
thanks so much
- hsn_timo
- Moderator
- 4 weeks ago
@jazzy333

I am so sorry you were charged for shipping when you ordered item 902056 Rarities Gold-Plated Necklace. Because the order has not been finalized yet, I was unable to refund the shipping charge of $5.50. Instead, I applied it as Spendable Kash to your account which can be used immediately and will expire on 9/16/2026. Hope this helps!

This reply was modified 3 weeks, 4 days ago by hsn_timo.

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