Registering with Synchrony for HSN account
So do we use our existing HSN account number to register at Synchrony, because they say we are getting a new card and account number sometime in September, but what about payment due before then, can we pay online aftering registering 0n 8/26 and use our existing HSN account number? This is very confusing and not enough explanation. I did get a letter in mail a while ago saying after 8/23 would not be able to access our Comenity account online, and on 8/26 to register online at hsn.syf.com, and new cards and account number would be issued sometime in September, but just wondering if I use my existing HSN account number while registering on 8/26 at hsn.syf.com?
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How do I pay on my account when I can’t log into it,,,,have not received my new card
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What am I supposed to do to get registered with Syncrony bank?
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That’s a great question @marandaco! You would use your existing HSN Credit Card information to set up an account online. Once you receive your new card, your card information will automatically convert to your new card number.
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Hello,
I just spent over 40 minutes on the line with both banks and NOBODY including their managers on both sides can give me my account number in order to register. I was told there is NO WAY I can register because I do not have the HSN number that was with Comenity Bank and I do not have a statement either because I get online statement, paperless statements. I have to wait for September or October to get my card and in the mid-time, I will not be able to access my account online or pay my bill online.
This is totally ridiculous. So, any of those genius that decided to switch bank did not think that some people do not know their account number? any just one way of registering is so not forward thinking and very ancient way of doing things in this century when technology is so advanced. Again, why am I surprised? HSN has gone downhill since the QVC executives took over. We should just wait for the day that it will be announce that HSN is closing entirely.
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Try going to hsn.syf.com I used the chat box to get the information I needed to create my account. Instead of using my old card #I applied for a new card. I hope this helps
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Conversation Info
Posted in Customer Service
26 Replies
07.18.24 4:15 AM
18 Participants