
Regarding 2 pending returns.
Hi, They haven’t processed yet. But need to change my refund to spendable cash. My credit card has been compromised & I’m in the process of getting a new one.
What do you beed from me to make that happen?
Thank you.
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We can certainly help with this, @arizonagal. I’m truly sorry that your account was compromised! I recommend calling us directly at 800-933-2887 or using the chat feature for the fastest service. We would also be happy to help through a Private Message on Facebook. At this time, I don’t see a refund processed yet, so we would be happy to get this updated. When you speak with us, I also recommend asking them to block your card. For the security of your account, I am unable to make those changes here in the Community, but we look forward to helping you directly.
Conversation Info
Posted in Customer Service
2 Replies
05.26.23 1:49 PM
2 Participants