
Recent DG2 order
I ordered two pair of DG2 by Diane Gilman New Classic Stretch Denim Girlfriend Jeans. The larger size does not fit. The smaller of the two is still a little big. I also ordered a belted ankle jean & they are too big. The girlfriend jean is huge. Your size chart for the New Classic Stretch is way off. I could have gone down two sizes. I can’t exchange them. They were all in the same box. How much will it cost to send them back??
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Hi @donahda. I am so sorry to find out that your order did not work out. Please send an email to HSNSocialCare@hsn.com with the order number for all the returned items and we’ll be happy to further look into this for you.
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I am happy to report that my order now shows. Unfortunately, I need to exchange two items. I will keep checking to see if my size comes back in stock.
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3 weeks ago
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