
Product doesn't work all the time.
I would like to return the Let’s Fit ring I ordered on 4/09/25. Order #2022563741. It doesn’t work all the time. It’s not recording my sleep every night on the app, nor is it tracking all my steps. I wear a Fitbit watch and the data never matches.
-
We are so sorry for the inconvenience. That is not the experience we want you to have. A pre-paid return label has been requested which will be received by email within the next 2 hours. Please let us know if there is anything else we can do for you.
Conversation Info
Posted in Customer Service
2 Replies
1 week ago
2 Participants