Product clarification 712-728
On product 712-728, South Street Loft 2-pack Microfiber King Pillowcases, there are two pillowcase choices that are listed as Tie-Dye and Plaid.
During the recent TS, 712-706 South Street Loft Blanket and Sheet Set, only the blanket was in those prints. There are no South Street Loft sheets or pillowcases in those prints.
So are the pillowcases under those two options white?
I am looking for white.
Hi @pipman, I really am sorry for the confusion the photos for the pillow cases are causing. The pillow cases that come with the blanket and sheet set are white for the plaid and tie-dye. The pillow cases for item number 712-728 are actually tie-dye and plaid. I’ll see if I can get the photos updated.
Thank you. I’ll keep checking.
Hi @pipman, I wanted to circle back to this topic and give you an update regarding the pillow cases. I escalated the concern to double check the pillow cases and found that the items were mislabeled and sadly they are only white pillow cases. It looks like they were labeled with the blankets that they came with.
We’re getting it worked out to where those two options are removed. I really appreciate you calling this out to us and your patience as I got this worked on.
Posted in Customer Service
09.14.20 12:26 PM