Problems with logging into account
HSN having technical issues with logging into accounts online tried for over hour to refresh, changed browsers, clear cache, downloaded app nothing worked. There should be a banner on website, hosts should mention, or reps should make customers aware of this issue. Hopefully will be fixed soon
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I can not log into my account or make a purchase while using the app on my phone. . I have been trying for a couple of weeks. I have been having some problems using my laptop to access my account as well.
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I really am sorry for this delayed response and the inconvenience of not being able to log into your account has caused, @hunybunywuny. It looks like there was an update to some security features that caused this issue, and it should be fixed now.
If you could please clear your browsers cache and cookies and then try to log in again. Let me know if you’re still having issues.
Conversation Info
Posted in Customer Service
3 Replies
07.22.24 2:30 PM
3 Participants