Problem with Tweak'd by Nature Mountain Eclipse Elev8'd Cleanser & Conditioner

ecg1
2 weeks ago

I purchased…
Tweak’d by Nature Mountain Eclipse Elev8’d Cleanser & Conditioner AS
894-630

I received deliveries on…1/12/2025 and 4/12/2025.

I did not start to use the product when it arrived but, this is what happened when I did.

My hair fell out, and I need my money refunded. My hair falls out as I comb it. I need my money back so it can be used it to resolve the problem and grow my hair back.

The Tweak’d company should issue refund now. I can return the product that I received for them to test to determine the product problem.

Thanks for the help…HSN
Be blessed.

sort replies - newest | oldest

- hsn_kymberlie
- Moderator
- 2 weeks ago
Hi @ecg1. I am truly sorry to hear you’ve had this experience with your Tweak’d Order. We understand how upsetting this must be. We’re taking your feedback seriously, and we care about this concern. Please send an email to HSNSocialCare@hsn.com with your order number. We’re happy to help document this and see what options are available.

This reply was modified 2 weeks, 2 days ago by hsn_kymberlie.
- jmc1365
- 2 weeks ago
Yes! Accusations like this need to be verified.I agree! Which is it?
- ennui
- 2 weeks ago
In another section, you blame Beekman. Which is it?