Prizes not awarded

FLOP
01.19.21 11:36 PM

I have been trying to reach someone about a prize I won in November. I won the alternate week entry. Who do I contact because everyone I have reached out to does not reply back. This certainly borders on shady. Stop the prizes if they are not going to be awarded. I wouldn’t appreciate someone’s help.

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- HSN_Krissy
- Moderator
- 01.20.21 1:57 PM
Hi @flop,

I really am sorry that you’ve never received your prize in November. Do you mind sharing what you won and the approximate date? I’ll forward your information on to see if I can get more information for you. I can’t apologize enough for the inconvenience this has caused.
- FLOP
- 01.20.21 7:08 PM
I do appreciate you getting back to me. I won the Game of the Week Entry on 11/19/20. I have e-mailed at least 2 to 3 times and never heard back once it was forwarded to the next person. I sure hope you can help!
- HSN_Krissy
  
  Moderator
  
  01.20.21 9:14 PM
  
  Thanks @flop, I have escalated your concern and hopefully I’ll have an update for you in the near future.
- Devie615
  
  02.01.21 10:40 PM
  
  @hsn_krissy has been “looking into” why I never got my prize since November of last year. I was listed as a winner back in August. Still no prize! Still no answers.
- HSN_Krissy
- Moderator
- 02.02.21 7:21 PM
Hi @devie615, I can’t apologize enough for not getting your prize. We’re currently working through the backlog of prizes that need to be awarded and everyone should receive them as quickly as we can get them out.