Prizes not awarded
I have been trying to reach someone about a prize I won in November. I won the alternate week entry. Who do I contact because everyone I have reached out to does not reply back. This certainly borders on shady. Stop the prizes if they are not going to be awarded. I wouldn’t appreciate someone’s help.
Hi @devie615, I can’t apologize enough for not getting your prize. We’re currently working through the backlog of prizes that need to be awarded and everyone should receive them as quickly as we can get them out.
I do appreciate you getting back to me. I won the Game of the Week Entry on 11/19/20. I have e-mailed at least 2 to 3 times and never heard back once it was forwarded to the next person. I sure hope you can help!
I really am sorry that you’ve never received your prize in November. Do you mind sharing what you won and the approximate date? I’ll forward your information on to see if I can get more information for you. I can’t apologize enough for the inconvenience this has caused.
Posted in Customer Service
4 weeks ago