price adjustment question

jazzy333
06.10.20 5:38 PM

On May 20 I ordered item 711-653. I noticed a price drop but now has a new item number. Exact same item, same colors, same reviews etc…not sure why it changed numbers but I feel I should be able to get a price adjustment, can you issue this? I would be willing to just have in spendable cash if refunding credit card is an issue. Thank-you

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- hsn_melitza
- Member
- 06.10.20 8:42 PM
Hi @jazzy333 I do not see an order dated May 20th on your account. Would you please send your order number to HSNSocialcare@hsn.com so, we can look into this further?
- jazzy333
- 06.10.20 9:05 PM
hi it is order 1667237081
- hsn_melitza
- Member
- 06.16.20 5:10 PM
Thank you for your patience @jazzy333. I issued a refund of $4.00 to your method of payment. Please allow 3-5 business days for the funds to settle 🙂

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06.16.20 5:10 PM

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