Price Adjustment Please

Thank you so much for your patience. I have processed a refund of $9.55 and it should be reflected on your account within 72 business hours.

@jmc1365, I am so incredibly sorry for the frustration this has caused! I completely understand how disappointing it is to see the full price on your order status when you were expecting that discount to apply.

I have gone ahead and noted your account with these details, so we have a record of your request. While we are unable to refund the price difference until the order officially ships, please reach out to us as soon as you receive your shipping confirmation. Once that happens, we will be more than happy to take care of that refund for you!

Hi @jmc1365. I apologize for the concerns with receiving your discount. A coupon does not reflect on the order. Please share the coupon code you were applying, and we’ll be happy to review it being applied towards the Nakery Beauty item for you.

Is there anyone here in customer service that can honor my request?