Poor quality produts/Poor customer service

shoptil2
11.02.25 2:21 PM

I purchased Calyx colonge. Very expensive. The bottle is détective and after some use stopped spraying.This product cost aprox 80 dollars.
The company would not take the produit back and offered 15.00 credit.
Compny does not care about its customers and good customer service
Will no be shopping there in the future they rip you off. I advise all shoppers to be cautions report issues to The Better Business Service!Reply To: Why the need for Lamb Leather?
Not happy

sort replies - newest | oldest

- hsn_shawn
- Moderator
- 11.02.25 8:56 PM
Hello @shoptil2, I’m sorry for the trouble with this fragrance purchase. We will be glad to help with any purchase that is within the return period. Please contact us via Live Chat available at the bottom of our home page, by phone at 1-800-284-3900 8am to 1am EST, or via email at HSNSocialCare@hsn.com with your order number. I hope this helps.