* Please notate “defective” on my returns, so I do not have shipping fees deduct

ultraviolet008
01.21.26 7:26 PM

Hello,
I would like to request that my return shipping fees are waived on 3 items I ordered, as they are all defective. I am returning with your UPS Easy Return Label. The orders that I am returning are:

1. Prestige™ Croco-Embossed Single Drawer Jewelry Box – Open

2. As Is” Prestige™ Set of 2 Large Stackable Jewelry Boxes – Croco Embossed

3. Prestige™ Croco-Embossed Single Drawer Jewelry Box with Ring Roll

I did not include my order ID #’s for privacy reasons, but they are the 3 most recent orders under my account.

Thank you.

sort replies - newest | oldest

- ultraviolet008
- 01.22.26 2:55 AM
Thank you very much; am much obliged for your help!
- hsn_regina
- Moderator
- 01.22.26 2:02 AM
I’m so sorry to hear about the issues with your items, and I apologize for the inconvenience this has caused. I’m happy to let you know that the return shipping fees for all three items have been waived and this has been noted on your account.

We also saw your email regarding the same issue and have replied to it as well, so you should see that response shortly. Thank you for reaching out, and please let us know if there’s anything else we can assist you with.