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HSN Community / Forums / Customer Service / Paid over phone but still shows payment due

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Paid over phone but still shows payment due

  • juicewrld7
  • 06.30.22 8:40 PM

I set up for online bill pay but it got rejected. So I called today and they took my payment over the phone. The lady said it would show a 0 balance due. But I went back to the Synchrony website and it still shows my payment is due and the due date is tomorrow!! I’m new to this, does it take a few days for the online to reflect the payment? Or if it doesn’t show up tomorrow, then am i gonna have to pay again and incur a late fee and interest??? The money has already been taken out of my bank account and i have a screen shot to prove that.

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    • HSN_Krissy
    • Moderator
    • 07.01.22 4:39 PM

    I apologize for the experience this has caused, @juicewrld7. Sadly, we don’t have access to your HSN Credit Card information and would be unable to help. I would recommend giving Synchrony Bank a ring again regarding when your payments will post.

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Posted in Customer Service

2 Replies

07.01.22 4:39 PM

2 Participants

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bank, Bill, card, online, pay, Payment, Phone, what???

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