Order number…
Silly question I know, but is there anyway to change the order number? I order something for someone and they had me cancel the order due to the order number. In the future, I’d there anyway to change an order number through CS?
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Moderator- 05.12.24 7:12 PM
Hi @ane1there! I’m sorry to inform you that our system does not allow us to modify the order number once it has been generated. The order number is a unique identifier that our system generates automatically for each order based on the time and date it was placed. This is to ensure that each order is easily identifiable and can be tracked throughout the entire process. I apologize for any inconvenience this may cause you!
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05.12.24 7:12 PM
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