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HSN Community / Forums / Customer Service / Order cancelled

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Order cancelled

  • kris2008
  • 01.15.20 7:02 AM

My order got cancelled and you guys still took 150 out of my account I wanna know when I will be refunded. This is not right at all.

Thank you

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    • HSN_Krissy
    • Moderator
    • 01.17.20 4:05 PM

    Hi @kris2008, I took a look into this for you and see that our system has electronically released the funds on our end. The time frame as to when the funds become available is dependent upon your financial institution.

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