Oh great!
HSN has adopted QVC’s return policy. They’re withholding the original shipping to me and charging for the easy return label on top of that. This is why I stopped ordering from the Q a long time ago.
Prices are going up along with shipping costs. It’s a rare occasion I return anything but when I do I don’t expect to get another charge on top of the return shipping. Definitely will rethink my shopping habits.
-
I agree. I stopped, for the most part, purchasing from both channels. I don’t expect any company to pick up excessive returns, etc., but once in a while, no one would should be subjected to outrageous charges.
Conversation Info
Posted in Customer Service
2 Replies
10.04.23 1:33 PM
2 Participants