Not happy with "as is" Marcy m. Beauty case bundle.
I got a notice HSN had this back in stock. When I clicked it it was a as is” I ordered it for a gift. But it’s only the large case, and the shoulder strap is missing along with the mirror that supposed to be in the inside. I thought as is meant returned item , had no idea items would be missing. I do not call that a bundle, and don’t understand how HSN could . I think I should have been warned.
-
Moderator- 3 days ago
I’m sorry that your order arrived in this condition, @bootcrazy. Although the item is “As is,” this doesn’t mean it should be damaged or missing items. I’ve issued a $9 partial refund to your original method of payment to keep the order “as is,” or you can return it through the end of January with the included EZ Return label at no additional cost to you. Thank you for letting us know about this! We want you to enjoy your orders, and to ensure you receive what you’ve ordered, in full. Thank you for your understanding.
Conversation Info
Posted in Customer Service
2 Replies
3 days ago
2 Participants