Extended Holiday Returns and Exchanges  See details
Watch
HSN Live HSN Program Guide HSN Items Recently Aired HSN2 Live HSN2 Program Guide HSN2 Items Recently Aired Channel Finder Shop by Remote Show Hosts Hosts' Closet HSN+
Connect
Community Arcade by Arkadium HSNfluencer Share Your Style
Close
  • Hello, Guest
    Sign In
    • order status
    • flexpay manager
    • Auto-Ship® Manager
    • account updates
    • favorites
    • 0
      alerts
    • 0
      Coupons & Ka$H
    • hsn card
    • sign out
    • sign in
    • create account
    • single order lookup
  • Favorite Icon An icon that is a red heart.
    favorites
  •  
    Bag Icon An icon that looks like a shopping bag. my bag
  • today's special
  • Fashion
  • Shoes
  • Home
  • Electronics
  • Beauty
  • Jewelry
  • Kitchen & Food
  • Health
  • Crafts & Sewing
  • Fan Shop
  • Brands
  • Trending
  • New
  • Exclusive
  • Sale
  • Clearance
  • See All >
The Style Shop
Apparel
Activewear Basics Capris & Shorts Dresses Hoodies & Sweatshirts Intimates Jackets & Outerwear Jeans Loungewear & Sleepwear Pants & Leggings Skirts Sweaters Tops
Handbags
Fashion Accessories
Luggage & Travel
Men's
Shoes
Featured Brands
Antthony Design Originals Bearpaw C. Wonder by Christian Siriano Colleen Lopez Collection Democracy DG2 by Diane Gilman G by Giuliana Grey by Jhoan Sebastian Grey Harlem's Fashion Row IMAN Jaclyn Smith Joy Mangano kathy ireland fashion 360 MarlaWynne Nina Leonard Patricia Nash Rhonda Shear Samantha Brown Sharif TWRHLL By Christie Brinkley Vince Camuto
Specialty Shops
Clearance Customer Picks HSN Exclusives New Fashion New Markdowns Online Only
Shop the Show
Hosts Closet The List What a Girl Wants
Shoes see all
Boots Flats & Loafers Heels Sandals Slides & Mules Slippers Sneakers & Athletic
Other
Kids Shoes Mens Shoes Wide Widths
Featured Brands see all
Baretraps Bearpaw Birkenstock Born Bzees Charles by Charles David Clarks Dearfoams easy spirit FitFlop Jambu Journee Kenneth Cole Reaction Minnetonka Naturalizer Sporto Vince Camuto Vionic
Featuring
Wide Calf Boots Clearance Customer Picks HSN Exclusives New Arrivals Online only Sale Shoes
Home
Bedding Sheets Furniture Home Décor Holiday Storage & Organization Rugs Bath Lighting Vacuums & Floor Care Cleaning & Laundry Laundry Care Home Appliances Pet Care Outdoor & Gardening Outdoor Décor Plants Luggage & Travel Automotive Home Improvement
Featured Shops
New Arrivals Christmas Décor Home Clearance Cold Weather Essentials
Featured Brands
Bell + Howell Bissell Concierge Collection Dyson G by Guiliana Home Happy Place Joy Mangano Mr. Christmas nuLOOM Origami Samantha Brown Shark South Street Loft Sun Joe Winter Lane
Electronics
Desktops Laptops TVs & Home Theater Tablets & Accessories Video Gaming Audio Headphones Cell Phones Smart Watches Chargers Printers Cameras & Video Smart Home Home Office Car Electronics
Video Game Platform
Gaming PC's Nintendo PlayStation Xbox
Service Provider
TracFone
Specialty Shops
Electronics on Sale Electronics New Arrivals Electronics Under $50 HSN Playlist Refurbished
Featured Brands
Apple Arlo ASUS Bose Canon Ecoflow Google HP Lenovo LG Microsoft Ring Samsung
Beauty see all
Bath & Body Fragrance Hair Care Makeup Men's Grooming Nails Oral Care Skin Care Sun Care & Tanning Tools Wigs & Extensions
Featured Brands see all
Active Argan BeautyBio Beekman 1802 Benefit Cosmetics Clinique Doll 10 Korres Lancôme Nakery Beauty Perlier philosophy Prai Signature Club A SKINN Cosmetics Smashbox Sunday Riley Tan-Luxe Tarte Too Faced Tweak'd by Nature
Specialty Shops
Beauty under $25 Beauty under $50 Beauty Choice Awards Big Beauty Deals Beauty Aisle Clean Beauty Clearance Customer Picks Internet Famous Minis Online Only
Shop the Show
Shades of Beautiful Holiday Beauty Report Wake Up Beautiful Gift List
Departments
Bracelets Earrings Fashion Jewelry Fine Jewelry Jewelry Sets Jewelry Solutions Jewelry Storage Kids Men's Necklaces Rings Watches
Shop by Material
Cubic Zirconia Diamond Gemstone Gold Goldtone Pearl Sterling Silver
Brands
Amber Extraordinaire BAUBLEBAR Bellezza Bright Halo Lab Grown Diamonds Canadian Ammolite Gems Chaco Canyon Colleen Lopez Connie Craig Carroll Heidi Daus Herkimer Mines House of Ellure Imperial Silver Jade of Yesteryear Jay King Kalifano Kendra Scott Kwan Collections Marla Wynne Nomination Italy Radiance By Absolute Rarities Fine Jewerly Soave Oro
Specialty Shops
Birthstones Clearance Customer Picks Lab Grown Diamonds New Arrivals New Markdowns Personalized Sale Jewelry
Learn
Gemstone Guide Gemstone Care
Kitchen & Food see all
Appliances Baby & Kid's Feeding Bakeware Coffee, Espresso & Tea Cutlery Food & Beverages Indoor & Outdoor Grilling Kitchen Gadgets Kitchen Tools Storage & Organization Tabletop & Bar
Specialty Stores
Holiday Cooking & Entertaining New Arrivals Top Kitchen Deals Under $50
Appliances see all
Blenders Fryers & Air Fryers Pressure Cookers Ovens & Toasters
Cookware see all
Cookware Sets Frypans & Skillets Sauce Pans
Food & Beverages see all
Appetizers & Snacks Coffee Beans, Pods & Grounds Desserts & Confections Seafood, Meats & Poultry Wine
Featured Chefs
Curtis Stone Emeril Lagasse Jet Tila Lidia Bastianich Lorna Maseko Shahir Massoud Wolfgang Puck
Featured Brands see all
Anchor Hocking Cuisinart Dash Kitchen Elite Improvements Kalorik KitchenAid KitchenHQ Ninja Tupperware
Health & Fitness
Exercise & Fitness
Activewear Fitness Equipment Fitness Trackers
Home Health Care
Daily Living Aids Health Monitors Pain Management
Specialty Stores
Andrew Lessman Monthly Special Helping Hands
Vitamins & Supplements
Circulation Vitamins Hair, Skin & Nails Vitamins Antioxidant Vitamins Heart & Cardiovascular
Outdoors & Recreation
Pools Toys Bikes
Personal Care
Featured brands
Andrew Lessman Copper Fit Denise Austin Drive Medical FitQuest HoMedics ProForm Sunny Health & Fitness Teeter Tony Little
Crafts & Sewing
Scrapbooking & Paper Crafts Die Cutting Craft Machines Card Making Painting Drawing & Illustration General Crafts Craft Books & Software Sewing & Quilting Knitting Cake & Cookie Decorating
Featured Brands
Anna Griffin Crafter's Companion Creative Expressions Cricut Diamond Press Heartfelt Creations Hunkydory Kingston Crafts LDRS Creative Singer® Stamps by Me Stamps of Life Studio Light Tonic Studios We R Makers
Specialty Shops
New Craft Discovery Shop HSN Gets Crafty with Suzanne Online Only Valentine's Day Crafts
Pro Football Fan Shop
Hoodies & Jackets Shirts & Sweaters Shorts, Pants & Bottoms Hats Décor Accessories
Pro Baseball Fan Shop
Hoodies & Jackets Shirts & Sweaters Shorts, Pants & Bottoms Hats Décor Accessories
College Fan Shop
Shirts & Sweaters Shorts, Pants & Bottoms Décor Accessories
Specialty Shops
HSN Draft Picks New Arrivals Fan Shop Deals Food & Grilling Pro Basketball Fan Shop Pro Hockey Fan Shop
Fashion & Shoes
Antthony Design Originals Birkenstock Bzees Clarks Colleen Lopez Collection DG2 by Diane Gilman G by Giuliana Iman Marla Wynne Nina Leonard
Beauty
Beekman 1802 Benefit Cosmetics Doll 10 Korres Lancôme Nakery Beauty Perlier Skinn Tweakd by Nature Too Faced
Electronics
Apple Bose HP Samsung
Kitchen & Food
Anchor Hocking Cuisinart Curtis Stone Kitchen HQ Ninja Tupperware Wolfgang Puck
Home
Bell + Howell BISSELL Concierge Collection Emryn House Improvements Joy Mangano Origami Shark South Street Loft
New Brands
Kate Somerville Katy Perry Collections
Fall Styles We're Loving
Bold Romance Town & Country Everyday Chic
Home & Outdoors
Fall Home Finds Holiday Decor Home Office Refresh Cleaning Essentials Storage & Organization Air Purifiers
Cooking & Entertaining
Coffee & Espresso Makers Bakeware Indoor & Outdoor Grilling
Beauty Essentials
Beauty Sets Travel Minis Hydrating Skin Care
Specialty Shops
Halloween Shop Fall Faves Fan Shop Celebrity Collections Women-led Brands
Departments
Beauty Crafts Kitchen Electronics Fashion Home Jewelry
Top New Arrivals Stores
New this Week New & Exclusive New & On Sale New from Top Brands On-Air Today
Specialty Shops
Support St Jude®
Departments
Beauty Crafts Kitchen Electronics Fashion Home Jewelry
Top Sale Stores
Best Sellers As Is Top Brands on Sale
Shop by Price
Under $25 Under $50
Specialty Shops
Deal Spotlight
Departments see all
Accessories Apparel Bed and Bath Crafts & Sewing Fan Shop Health & Fitness Home Handbags & Wallets Jewelry Kitchen & Food Shoes
Top Clearance Stores
Just Reduced On-Air This Week 5 Star Customer Picks As Is Products
Shop By Price
Under $25 Under $50
close
Today's Special & Deals
Today's Special Deal Spotlight Best Sellers on Sale
Save $10 on your first order with code HSN2025*
BACK TO HSN.com

HSN Community / Forums / Customer Service / Never got my package

HSN Community
HSN Community
Sign In
×

PROFILE

Profile
Notifications
Update Avatar
Settings
Sign Out
×
Community
HSN Community

Never got my package

  • terri1192
  • 12.20.19 1:17 AM

I have not received my order. When I look at tracking it says delivered. I looked on the website and noticed my address was wrong. What do I do?

POST A REPLY
You must be logged in to Post. Sign In?

Conversation Info

Posted in Customer Service

1 Replies

12.20.19 1:17 AM

1 Participants

Product Mentions

No products have been tagged in this conversation

Back to Top

Modal title

HSN Community / Forums / Customer Service / Never got my package

You must be logged in to create new topics.

Edit History

Edit History
blank

Report as Inappropriate

Report as Inappropriate

blank

Messages

FlexPay Enjoy now. Pay over time. 0% interest.
Extended Holiday
Returns and Exchanges Any item purchased now through December 24 can be returned until January 31, 2025. Or, you can exchange the same item for a different color or size at no additional cost.
Get To Know Us
  • About HSN
  • About Qurate Retail Group
  • Careers
  • Affiliate Program
  • Show Hosts
  • HSN Together For Good
  • Submit Your Product
Our Policies
  • Returns & Exchanges
  • Privacy Policy
  • Your Privacy Choices
  • Community Guidelines
  • Conditions of Use
  • IP Closed Captioning
  • Accessibility
  • CA Supply Chains Transparency
  • Electronic Waste Recycling Information
Shop With HSN
  • Brands
  • Gift Cards
  • HSN on Mobile
  • Program Guide
  • Channel Finder
  • Shop By Remote
  • HSN2
  • HSN Outlet
  • HSN Everywhere
  • Site Index
Connect
  • Community
  • Arcade
  • HSNfluencer
  • Share Your Style
  • Blog - The Buzz
Important Info
  • Recall Information
  • Give Us Feedback
  • FCC Applications
Contact Us
  • Call to Order 24/7
  • 1-800-284-5757
  • Customer Service — 8AM-1AM ET
  • 1-800-933-2887
  • Live Chat
  • FAQs
Get 15% OFF*
Sign up for HSN emails and get exclusive
offers and updates sent right to your inbox.
*Valid for new subscribers only.
An email will be sent with your offer information.
submit your email address to receive 15% off coupon
Let's Get Social
Facebook Instagram tiktok YouTube Pinterest eksss
HSN Card HSN Card
  • Open an HSN Card and Save $20
  • Learn More
  • Pay Your Credit Card Bill
The HSN Logo A part of Qurate Retail Group
  • QVC
  • Ballard Designs
  • Frontgate
  • Garnet Hill
  • Grandin Road

© 1999 - 2022 HSN, Inc. All Rights Reserved. HSN and the HSN logo are registered service marks of HSN Holding LLC.