
My flex pay payments are not showing up
I owe money on three different things but when I go to flex pay manager it says I owe nothing. However, I have 2 things that I need to pay two payments and and 1 thing I owe one payment on.
-
I’m truly sorry that you’ve been unable to see these payments, @trinitarian! I share your concern and would like to help. At this time, I do see six FlexPayments left on your account. For the security of your information, I am unable to share the details here, but I do recommend chatting, or calling us directly at 800-933-2887 if you are still unable to locate them. Please double-check the email that you are using to log in with. If you are able to see the Orders under Order status, but not the FlexPay under the FlexPay Manager, please reach out to us directly, however, if the orders are not showing, please try logging in with a different email address. I hope this information is helpful. If you have any additional questions, please don’t hesitate to reach out.
Conversation Info
Posted in Customer Service
2 Replies
08.05.22 9:15 PM
2 Participants